Profile Photo

Your profile photo helps clients and teammates recognize the correct specialist. Adding one is optional.

Your photo is public

When online booking is available, your profile photo can appear on your public booking page. If you are an active team member, it can also appear on the team owner’s public booking page. Anyone with the page or image link may view, save, share, or cache it.

Add a photo

1. Open your profile card and tap the avatar.
2. Choose an image from your photo library.
3. Review the circular preview. Tap Change to choose another image.
4. Tap Save to upload it, or Cancel to leave the current photo unchanged.

Bookora uses the center of the image and crops it to a square. It stores a 512 × 512 JPEG and removes embedded photo metadata such as GPS location, capture time, and camera model during processing.

Bookora asks only for access needed to select an image from your library. It does not take a new photo with the camera in this flow.

Replace or remove a photo

Tap the existing photo, then choose:

• Change to select and save a replacement; or
• Remove and confirm to clear it.

When no photo is available, Bookora shows initials or a generic profile icon instead.

Removing a photo clears it from your Bookora profile and public booking information. Search engines, browsers, social networks, clients, or other third parties may retain copies they cached or saved earlier; Bookora cannot retrieve those copies.

Where the photo appears

Your photo may appear in:

• your profile card;
• the team account switcher and team roster;
• the invitation card shown to someone you invite as a team owner;
• the account-switching screen;
• your public online-booking page; and
• the team owner’s public booking page while you are an active member.

People with a pending invitation are not shown on the public team page, and their profile details stay masked to the owner until they accept. Removing someone from a team removes them from that team page, but does not delete the photo from their own account.

Photo requirements

• Maximum uploaded JPEG size: 5 MB.
• Maximum dimensions: 8,000 pixels on either side and 24 megapixels in total.
• The app converts supported library images to JPEG before upload.
• Very large, damaged, or unsupported images may fail during conversion.

Common issues

• Nothing happens after choosing a photo. The image could not be converted. Try exporting or saving it as a JPEG, then choose the new file.
• The photo is rotated incorrectly. Save a correctly rotated copy in your photo editor and upload that copy. Orientation stored only as photo metadata may not be applied.
• The wrong part of the photo is visible. Bookora uses a centered square crop. Choose an image with the face or subject near the center and more space around it.
• File is too large. Resize or compress the image so the JPEG is under 5 MB.
• Only JPEG images are supported. Save or export the image as JPEG and try again.
• Too many requests. Wait at least six seconds before trying another upload.
• The old photo still appears. Pull to refresh or close and reopen Bookora. Public pages and third-party caches can take longer to update.
• Photo-library access was denied. Enable photo access for Bookora in the device’s privacy settings, then return to the app.

Need help?

For a privacy request, or if a photo is still reachable from Bookora after you removed it, email support@bookora.me. See the App Privacy Policy for how profile photos and public booking information are handled.