Introduction
What is Bookora?
Section titled “What is Bookora?”Bookora is a scheduling app for service professionals — salon owners, fitness coaches, therapists, consultants, and anyone who books appointments with clients. This help center walks through every feature in the mobile app: how to use it, what it can and can’t do, and what to do if something doesn’t work as expected.
Where Bookora runs
Section titled “Where Bookora runs”- iOS — available on the App Store.
- Android — available on Google Play.
- macOS (Apple Silicon) — install the iOS app from the Mac App Store on an Apple-Silicon Mac.
How to use this guide
Section titled “How to use this guide”Each feature has its own page with the same shape:
- What it is — a one-line summary.
- How to get there — the tap path in the app.
- What you can do — the user-facing capabilities.
- Step-by-step — how to perform the most common tasks, with the exact button labels you’ll see in the app.
- Limits and things to know — limits, defaults, and gotchas.
- Common issues — symptoms, error messages, and self-serve fixes.
If you’re not sure where to look, jump to Troubleshooting — it’s organized by symptom and points to the right page.
Bookings and scheduling
Section titled “Bookings and scheduling”- Calendar — read the day timeline and month grid, create events.
- Working Hours — set the hours you work on each date.
- Appointments — create, edit, duplicate, and delete client bookings.
- Tasks and Breaks — block your own time, one-off or recurring.
Online booking
Section titled “Online booking”- Online Booking — set up your booking link and share it.
- Booking Settings — booking window, advance notice, slot intervals, cancellation policy.
- Booking Requests — accept or decline incoming requests.
Clients, services, and locations
Section titled “Clients, services, and locations”- Clients — manage your client list, custom prices, and notifications per client.
- Services — set up the services you offer.
- Addresses — manage the locations where you work.
- Consumables — track supplies you use during services.
Communication
Section titled “Communication”- Notifications — send appointment messages to clients.
- Support Chat — get help from Bookora’s AI assistant and human team.
Insights and integrations
Section titled “Insights and integrations”- Statistics — revenue, expenses, top clients and services.
- Activity Log — recent events on your account.
- Google Calendar Sync — two-way sync with Google Calendar.
Account and premium
Section titled “Account and premium”- Subscription — premium plans, restoring purchases, canceling.
- Referrals — earn free premium by inviting friends.
- Account Settings — personal details, regional preferences, password.
- Account Deletion — how to delete your account.
- Troubleshooting — common problems, sorted by symptom.
Need help?
Section titled “Need help?”If you don’t find what you need in the guide, contact our support team at support@bookora.me.